Essay about Change Management - The People Side of Change | Bartleby


change management essay

Change Management Failures Words | 5 Pages. Change Management Failures The case for change management: Costs and risks of poorly managing change In Prosci’s and benchmarking studies, the top trend identified by study participants was a greater recognition of the need for and value of change management. Introduction. Theoretical analyses of the process of change and management of resistance are largely united on the acknowledgement of the factors behind resistance as the first step towards change. According to these theories, nearly all organizations and businesses have structural difficulties related to the attitudes and practices of both the employees and the management. Defining Change Management. The phrase “change management” has been surfaced about half a century ago and now it is one of the most important managerial technique to achieve the organisational objectives, by ensuring that the strategic changes are implemented properly and, to ensure the benefits of such changes to achieve a new set of goals.

Leadership and Change Management - Essay Example

Change management can be defined as "the process of continually renewing an organization's direction, structure and capabilities to serve the ever changing needs of external and internal customers" Moran and Brighton, Similarly, Change management is a systematic approach to dealing with change, both from the perspective of an organization and on the individual level.

Furthermore, it has at least three different aspects: adapting to change, controlling change, and effecting change. Change is inevitable; the only thing that remains constant in today's fast changing world is change itself, change management essay. Modern business world is open, competition level is of cut-throat and technological along with environmental development is beyond prediction, change management essay.

These all leads to the change management essay so undoubtedly change management need to be well considered by any organisation to be marked as the successful one.

Its business includes food groceries, clothing retail and home products. These are the catalyst issues that have made the organisation consider the need for change. This could be internal or external or both. Here are some factors listed below:. Human Resource: It is the most powerful weapon for any organisation to get success but still they are not constant and keep changing, this leads the change in the organisation. Corporate strategy: This is also could be termed as managerial decision factor for change.

Cultural Factor: Sometimes the organisation realises there is a shift or evolution in values and business culture. Labour Union: Sometimes the labour union makes demand to the management in favour of the employees and management has to compromise with change management essay employees and this leads to some changes, change management essay. Technological Change management essay : When a company realises its operations are inadequate in relation to the current technological environment, the changes takes place.

Regulatory constraints : All organisations work in certain country or part or country where it will follow the legislations adapted by the authorized regulatory body there. Globalization: It may be one of the strongest forces of change, change management essay.

Political climate: Sometimes organisations have to accept changes accordingly to how political movement has developed in that place where it has to operate. Bureau is French word for desk, or by extension an office that means bureaucracy represents a rule through the desk or office, change management essay.

German political economist and scientist, Max Weber believes bureaucracy is the division of labour applied to administration. Bureaucratic organisation normally adopts a tall structure and possesses a certain degree of standardization. They are better suited for more complex or larger scale organizations. There are clearly defined hierarchies. Almost all government organisations are bureaucratic in nature, change management essay.

There is no organisation in change management essay world which has no sign or presence of bureaucracy at all. At least some functional unit or some division follows bureaucracy within change management essay so called organic organisations. Some of these strength and weaknesses are mentioned below. Accountability: This is one of the most powerful strength of bureaucratic organisations.

Most of the government control organisations are bureaucratic because they have to be accountable. Less confusion: There is well defined hierarchy in the bureaucratic organisations so that any process, crucial decision making processes follows the predetermined path and no confusion will be there.

Work delay : Due to the hard rules and regulations, any process will follow the predetermined path and fulfil all formalities. This leads to the delay of work in Marks and Spencer. Resistance towards change: These organisations are normally reluctant towards the change due to its tall and well defined structure and huge rules and regulations. Changes are taking place fast but these organisations will take long step to make any decision towards change and as a result they always remain behind.

Monotonous work routines: Since boundaries are so well defined in these organisations, employees will not go beyond defined authority keeping them away from new things to learn and do. It makes them monotonous and unproductive. Unsuitable for complex organisation: Today's organisations are highly complex and diversified, so the bureaucratic structure looks to be to general and inefficient to tackle the modern problems which needs quick response and reactions as well.

Modern organizations operate in a rapidly changing environment. Consequently, change management essay, one of the most important assets for an organization to live and get sustainable competitive advantage is the ability to manage the change accordingly.

Organizational development is defined as "a system-wide application of behavioural science knowledge to the planned development and reinforcement of organizational strategies, structures, and processes for improving an organization's effectiveness. Systems thinking, change management essay, personnel mastery, mental models, shared vision and team learning is some key disciplines of learning organisation. TQM is a set of management practices throughout the organization, geared to ensure the organization consistently meets or exceeds customer requirements.

TQM places strong focus on process measurement and controls as means of continuous improvement. Kaizen: It is a Japanese word and it simply means "improvement", change management essay. The strategy of Kaizen calls for never-ending efforts for improvement involving everyone in the organization - managers and workers alike. It does care small improvements as it believes in the fact that small change management essay leads to the major changes.

Six Sigma: Six Sigma at many organizations simply means a measure of quality that strives for near perfection. It is a disciplined and data-driven approach originally developed by Motorola, USA in Six Sigma is a business management strategy for eliminating defects driving towards six standard deviations between the mean change management essay the nearest specification limit in any process -- from manufacturing to transactional and from product to service.

Many believe that Six Sigma is the best method found yet for quality control and enhancement. Business Process Re-engineering BPR : Business Process Change management essay is a discipline in which extensive research has been done and numerous methodologies churned out, change management essay.

It is an approach aiming at improvements by means of elevating efficiency and effectiveness of the business process that exist within and across organizations, change management essay. The key to BPR is for organizations to look at their business processes from a "clean slate" perspective and determine how they can best construct these processes to improve how they conduct business.

System is an integration of different parts or elements to function combine to get an outcome. It has a definite boundary. The chain of input, process and output takes place in the system. It change management essay contain many sub-systems. Stakeholders can be a person, group, organization or system that either are interested in or affected by organizations action. Though all are not included in this assignment as the change that I have chosen does not include all of them.

The new design makes its stores brighter and gives latest look. The change management essay involved in the change are employee, customers and shareholders. Following are the systems I will develop to involve them to the change: Meeting: The various meetings will be called to inform the employees about the change in its design and its potential affect.

This idea will be helpful as all of the shop or outlets do not need the change of redesigning. The employees from such shop may send potential customers towards nearby shop where such changes have been made to make good impact. Post or email : Letters will be poster and email will be sent to the shareholders owners of the company mentioning the need of change, change management essay, its expenses and projected business enhancement due to this change, change management essay.

The shareholders union will be also notified by posting letter and email as well. Some electronic advertisements also will be done to boost up its aim of redesigning. In previous section, I have mention about the development of some systems to involve the appropriate stakeholders to the change I mentioned, these systems have merits and demerits as any other systems do have.

I will describe these attributes one by one below. Records are kept in the minutes and all meeting attendees sign in the minute so this can be produced as the evidence at the time and place of need. Merits: Many believes this is the change management essay used and most effective approach of information in this modern fast changing and competitive market It can target huge mass. Electronic advertisement can cover whole planet at once so it is one of the best media for the organisations like Marks and Spencer to announce its innovative new store look It is so quick, easy and quality source for relaying information Demerits: It is so expensive system; lot of money is needed to advertise electronically and to advertise at famous newspapers It is not affordable for all organisations, though Marks and Spencer can afford it but it has to manage its fund responsibly for advertisement.

In terms of the described change, change management essay, I am going to mention two best suited models to Marks and Spencer. These models are Learning Organisations and Kaizen which also have partially described above. The Learning Organization aims to bring new ideas, debate issues and introduce innovative methods, change management essay.

Many organizations have recognized the commercial significance of learning organization. With more than 11 million shoppers a week and about employees, had no chance to do anything but adopt organisational learning. The company has changed their marketing mix, dropped and added products, service and customers, change management essay, downsized and made large numbers of employees redundant and yet they have not found themselves at the point they change management essay to be before, the undisputed king on change management essay business at high street market.

One of main reason found out to be poor display structure at its showroom, it needs change. These all shows the need of a scientific based strategy for change management and hence for Marks and Spencer to undertake successful change, facilitation is required to transform the company into a learning organisation, making use of knowledge creation and management, change management essay.

The word "Kaizen" represents a popular Japanese concept of "continuous improvement" with the main underline philosophy of "Ask not what the organisation can do for you but what you can do for the organisation".

A Kaizen group of 10 people or so is formed and they meet frequently within the office hour, consider even the simplest possible improvement, conclusion is directly tabulated to the upper management themselves. This helps management to improve the quality and at the other hand employees feel true involvement which is the basic motivation factor that kaizen believes upon rather than money, machine and methods.

Moreover, Kaizen always emphasizes upon higher level needs of employee like recognition, involvement and self-actualization but management should be very change management essay of successful implementation of kaizen and healthy work culture. Employees feel more open work culture and upward communication is also encouraged in kaizen, employees are encouraged to look at Kaizens where investments are low or negligible.

Kaizen tries to eliminate the root of problem not only the symptoms. Toyota is a hard follower of Kaizen system, it would not be exaggeration if said most of the Japanese companies have been benefited with this system. Upward communication in Marks and Spencer has not been so much developed and they have to think also about little mistakes to improve their quality like mentioned change management essay of design.

Though there are so many implementation models developed by the researchers like Kurt Lewin's 3 step model, action research model, Kotter's eight step model, Luecke's seven steps model etc. German-American psychologist Kurt Zadek Lewin proposed a three step theory of unfreeze, change and refreeze.

Unfreeze This is the key step and perhaps the most important step. Unless one will not be ready to change or feel the necessity of change in look of showroom, change process will not be successful; people need to understand how the change in design will benefit them. Organisation needs to challenge existing beliefs, change management essay, values, attitudes and behaviours and make everyone ready to accept the change.

Once organisation realises its uncomforted zone then it will be ready to move toward comfort or satisfactory zone. Change People then start to do things in the new proposed way to move from uncertain to certainty or satisfactory zone. Change does not take place overnight, it takes time and called transition period. Time and communication are two vital things for successful change, change management essay, organization should keep belief in itself and should keep people believed through the transition period.

Refreeze The outward sign of the refreeze is stable organisation, appreciated new look rising brand loyalty, gearing up business indexes and so on, change management essay. At this point, organisation and employee feel comfortable and confident with new setup.


Managing change in organisations - Free Management Essay - Essay UK


change management essay


Change Management Failures Words | 5 Pages. Change Management Failures The case for change management: Costs and risks of poorly managing change In Prosci’s and benchmarking studies, the top trend identified by study participants was a greater recognition of the need for and value of change management. Change Management and Hris Words | 9 Pages. case we would like to discuss the process of implementing a new HRIS system in the organization, and the possible areas of issues caused by this change and the alternative ways to increase the success of the implementation process. Change Management in Action From Budzak’s Perspective By any objective measure, the amount of significant, often traumatic, change in organizations has grown tremendously over the past two decades. Change management is a vital discipline in the workplace that attempts to improve the likelihood of successful business outcomes.